Fanvil X2 Call Center Phone

Fanvil X2 Call Center Phone

• Fanvil X2 in one of the best call center phones available in the market. It is designed with the actual requirements of a call center agent. The X2 Call center phone in comes with a 2.8 Inch Colour Screen for enhanced visual clarity. The Inbuilt EHS Support allows you to use any professional headset with this phone. It has HD Voice support to ensure high-quality communication between the call center agent and customers. Additionally, the X2 Call center phone support Pedal Switch to manage the calls. This feature is highly effective for busy inbound call centers. This is the First such phone allowss you to control the call flow with the foot.
• Fanvil X2 Phone in  has two SIP Line Support and Inbuilt PoE for easy connectivity. The EHS Headset in this phone effectively uses EHS supported wired or wireless headsets. The X2 interface in  is built with high user-friendliness. There is big LED Illuminated buttons for Answer, Mute and Hold. In a call center point of view, these are the buttons heavily used by the agents.

• 2 SIP Line
• HD Voice
• 2.8″ color screen (320×240)
• Headphone(HP) mode (EHS support for Plantronics headsets)
• Call out / answer / reject
• Local 3-way Conference
• Auto-Answering
• Hot-Desking
• Wideband ADC/DAC 16KHz Sampling
• Wideband CODEC: G.722
• Packet Loss Concealment (PLC)
• Voice Activity Detection (VAD)
• Comfort Noise Generation (CNG)
• Noise Reduction (NR)
• Narrowband CODEC: G.711a/u, G.723.1, G.726-32K, G.729AB
• 10/100Mbps Ethernet, dual bridged port for PC bypass
• Remote Phonebook (XML/LDAP)
• Local Phonebook (500 entries)
• Call log (100 entries, in/out/missed)
• Voice Message Waiting Indication (VMWI)
• Network Time Synchronization
• OpenVPN / L2TP (Basic Unencrypted)
• SIP2.0 over UDP/TCP/TLS